The challenge
Atea has a number of offices in the Nordic and Baltic states. They needed a simple, scalable and cloud-based solution to manage their visitors. Atea receives a lot of customer and supplier visits to its offices and needs quick and smooth handling of visitors without compromising on security. Demands are also often made from Atea's customers or suppliers regarding logging and traceability of outgoing visits.
Different offices have different demands, which requires a solution that can be adapted in a simple way to match the needs of the business. Overall, there is a high visitor flow and a lot of people in circulation
Solution
Atea chose to go ahead with a completely cloud-based solution with a short implementation process and the ability to quickly scale up with visitor management on more sites .
Each office will offer check-in options either with a stand-alone iPad or with our unique iPad kiosk. In many of the cases, the guests will be pre-booked and receiving a welcome email in advance with directions and a QR code for smooth check-in.
For drop-in guests and visitors, the registration process is easy with a simple consent form to approve their personal personal data being handled during the visit.
When checked-in, a notification is sent to the host who in turn can confirm that he is on his way. In the meantime, the guest can sit down in the lobby and perhaps enjoy a cup of coffee while waiting for pick-up.
Introduction
Atea has started the roll-out on some sites during June 2022.
