- Total 0 kr
Support agreement
By signing a support agreement we will make sure that your visitor management system is always up to speed.
Content
- Licence upgrades. The right to use the latest version of the program.
- Free support (phone/email) during business hours (CET)
- Remote support (hourly rate for upgrades or installation)
We can help you with:
- Training and handling questions
- Supplies ordering
- Technical support
- Reinstallation
- Solutions for hardware-related issues regarding label printers or barcode scanners
Service agreement Basic
- Free Upgrade Licenses
- Email and phone support
- Manuals online
- Access to on-site support
Service agreement Plus
- Free Upgrade Licenses
- Email and phone support
- Manuals online
- Access to on-site support
- Yearly free upgrade by certified Eastcoast technician
- Discounted on-site support
- Discounted supplies
Service agreement Premium
- Free upgrade licenses
- Email and phone support
- Manuals online
- Access to on-site support
- Yearly free upgrade by certified Eastcoast technician
- Discounted on-site support
- Discounted supplies
- Guaranteed response time
- Free support on-site or through remote connection
Om inget annat avtalas tecknas service- och supportavtal 1 år i taget och skall sägas upp senast 3 månader före avtalstidens slut.